At work and at home, the people we trust and invite into our inner circle enjoy that distinction because we feel they understand us, or at least value what we have to say. Nothing engenders that feeling of connection as fully and quickly as the act of listening.
Our interactive programs will take you, step by step, through the process of examining your own communication style, finding your strengths and weaknesses, and learning how they affect your ability to communicate effectively. Each course provides one-on-one instruction and a personalized approach to support you to build valuable resources you’ll use the rest of your life.
At The Institute for Global Listening and Communication, our programs are based on the nine tools of Empowered Listening:
These nine tools provide the foundation upon which effective communication is built.
- Brevity – Strengthening instincts for identifying and articulating what matters most, and removing phrases and patterns from your speech that weaken your communications.
- Acknowledgment – Giving feedback that leaves no question about how someone’s comments have contributed to your understanding.
- Empowered Listening – Choosing beforehand how you’re going to listen to someone so that the typical obstacles to productive communication (e.g., past conflicts, personal biases, fatigue, etc.) don’t compromise your ability to objectively hear and process what others have to say.
- Being Heard – Researching other points of view before stating your own in order to broaden the perspective and relevance of your viewpoint, and improve your odds of being listened to and understood when it’s your turn to speak.
- Being Bold – Speaking your mind or behaving in a way that’s authentic, yet appropriate, caring and respectful to others.
- Intuition – Building trust in your hunches and gut instincts by researching and testing them out in the real world before the natural tendency to second-guess and dismiss them takes over.
- 99:1/M.S.U. – Discovering the difference between experiencing life as if our opinion about what happens to us is reality, and experiencing life as the actual series of events that occurs. The difference between these two perspectives can impact everything from objectivity and decision making to self-image and overall well-being.
- Completion – Letting go of past events that didn’t go perfectly or interactions that weren’t productive for the time being, so that your feelings don’t “bleed into” or compromise judgment and effectiveness moving forward.
- Coach-Action – Catching yourself in an old behavior pattern that doesn’t serve well and taking an action you wouldn’t normally take to break the pattern’s cycle/hold on you.